Term and Conditions

Last Updated: [Date]

Welcome to Glamour Lace Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.salemayfairstockings.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for adults (18+ years) purchasing lingerie for personal use. By using our site, you confirm you are of legal age in your jurisdiction to purchase intimate apparel.

1.2 Intellectual Property Rights

All content on this website, including images, text, designs, and product descriptions, is the exclusive property of Glamour Lace Shop and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

1.3 User Conduct

You agree to use our website for lawful purposes only and will not:

• Misrepresent your identity or age
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content or place orders
• Post inappropriate or offensive content in any reviews or communications

2. Product Information and Services

2.1 Product Descriptions

We take great care to accurately describe our products including:

• Bestselling Stockings
• Boudoir Lingerie
• Crotchless & Openable designs
• Glamorous Hold Ups
• Glamorous Tights
• Open & Crotchless Tights

Colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Hygiene Considerations

For health and safety reasons, certain intimate items cannot be returned if their hygiene seals have been broken. This includes all crotchless and openable lingerie.

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order and forms a contract between us.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Currency

All prices are in US Dollars unless otherwise stated. We reserve the right to adjust prices due to market conditions, though this will not affect orders already placed.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

4.2 Shipping Options

We offer two discreet shipping methods:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: Available for orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch

4.3 International Orders

We ship worldwide except to some Asian and remote regions. International customers are responsible for any customs fees or import taxes, which are not included in the order total.

5. Returns and Exchanges

5.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy is designed to be as refined as our lingerie collections.

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, unwashed, with original tags attached
• Non-Returnable Items: Crotchless & Openable lingerie and any intimate apparel where hygiene seals have been broken

5.2 Return Process

To initiate a return:

1. Email our customer service at [email protected] with your order number and reason for return
2. Once approved, repackage items in original or plain discreet packaging
3. Ship to: Glamour Lace Shop Returns, 2042 Stanton Hollow Road, Boston, US 02110

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return and will be issued to your original payment method. Original shipping fees are non-refundable.

6. Privacy and Data Protection

We handle all personal information with the utmost discretion. Please see our separate Privacy Policy for details on how we collect, use, and protect your data.

7. Limitation of Liability

Glamour Lace Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Delays in delivery due to circumstances beyond our reasonable control
• Incorrect product selection by the customer
• Customs delays or fees for international shipments

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, USA.

10. Contact Us

For any questions about these Terms and Conditions, please contact our discreet customer service team at:

Email: [email protected]
Postal: Glamour Lace Shop, 2042 Stanton Hollow Road, Boston, US 02110